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(Service 20)

Your team’s accounts, kept organised.

Practical administration for Microsoft 365, Google Workspace and Zoho users, permissions and everyday changes.

  • User onboarding
  • Access and permissions
  • Licences and changes

(01)What’s included

Account administration should not become a monthly puzzle.

When people join, leave or change roles, their business accounts should follow a clear, secure process.

  • User onboarding

    Create accounts and arrange appropriate access for new starters.

  • Access and permissions

    Apply roles and shared resources based on actual responsibilities.

  • Licences and changes

    Help manage licences, aliases and everyday service requests.

  • Offboarding

    Plan access removal and data handling when people leave.

(03)Process

A practical process for account changes

Make access and responsibility clear so everyday account changes stay under control.

01

Review the environment

Check the provider, users, licences and current admin arrangements.

02

Agree responsibilities

Decide which requests Bears handles and who approves access changes.

03

Manage the changes

Carry out agreed setup, role, licensing and account tasks.

04

Keep a clear record

Confirm important changes and flag risks or decisions needing approval.

(04)Questions

Questions about account management

Which account platforms can you manage?

We work with Microsoft 365, Google Workspace and Zoho. The exact administration available depends on the subscription, permissions and features your organisation uses. We check these before agreeing routine support or more complex configuration work.

Can you set up accounts for new employees?

Yes. We can create users, configure appropriate licences and arrange the access your team has authorised. We recommend a consistent onboarding checklist so accounts are not created differently every time. Your business retains responsibility for deciding who should have access to which information.

Can you remove access when somebody leaves?

Yes. Offboarding can include disabling sign-in, reviewing shared access and planning mailbox or data handling. We follow your approved instructions and the capabilities of the platform. Retention and legal decisions about employee data remain with your organisation and its advisers.

Do you manage passwords and multi-factor authentication?

We can help with account recovery procedures, password resets and appropriate authentication settings. We encourage provider-supported security practices and avoid sharing credentials by ordinary email. The available controls depend on the platform and your organisation’s configuration.

Will you handle software licence billing?

We can help review, allocate or change licences in supported platforms. Our preference is for provider billing and ownership to sit with your company. Any third-party charges and our administration fees should be clear before changes are made.

Can this be ongoing support rather than a one-off job?

Yes. Account management can be arranged as a continuing service with agreed tasks and responsibilities. We can also help with a defined one-off setup or cleanup. The scope will explain how requests are made and which work falls outside routine administration.

(Next step)

Less time sorting accounts. More time using them.

Tell us which platform your team uses and the changes you keep having to manage. We’ll propose a sensible support arrangement.